Dealing with the insurance company

Those insurance companies can be sneaky sometimes.  After sailing through the billing process through the first surgery, we should have known our luck was limited.  The hospital billed them for Addi's second surgery, but because we were released so late, they billed for an overnight stay.  The insurance company first requested all of Addi's chart notes, no problem, then denied the procedure to insert the second round of expanders because she had had the same thing done less than a year previously. 

Well, I fixed that!  I made called the insurance company and made them call the hospital while I was on the phone.  Once the two entities actually talked to each other, they got the problem solved, and they paid the claim without any further hand holding from me. 

Good thing we pushed to have Addi released when we did.